I bought a Brand new 2011 Storm. I live in Canada so we only get 4-5 months per year to ride.
However i have 58561 miles on my storm, Trouble Free. My only complaint is that i had to change front wheel bearings at 40k, i had higher expectations. My dealer is in Fargo North Dakota. He knows how to adjust the belt so it won't chirp, very important to longevity.
I have owned: Honda, Harley, & Yamaha. This storm out rides and performs most bikes in it's class. Sorry you have had so much trouble with yours.
Maybe Legendary Cycle in Fargo can help you out. If i bought a new bike tomorrow, it would be another Storm.
Product or Service Mentioned: 2011 Triumph Motorcycles Thunderbird Storm Motorcycle.
Reason of review: Good quality.